Privacy Policy

Who we are

Beyond Getaways is a personalised travel planning and itinerary service. This policy explains what personal information is collected when you use this website or get in touch, how it is used, and the choices you have.

Contact: BeyondGetaways@hotmail.com

Information we collect

When you use the contact form on this website, or get in touch by email, phone or WhatsApp, we may collect:

• Your name, email address and phone number
• Details of the trip you're enquiring about (destination, dates, length of holiday, number of people, and any dietary or accessibility requirements you choose to share)
• Any other information you choose to include in your message

We do not use cookies to track visitors for advertising purposes. Standard technical cookies used by WordPress to run the website may apply; see the "Cookies" section below.

How we use your information

We use the information you provide to:

• Respond to your enquiry and discuss your trip
• Prepare and deliver your personalised itinerary
• Keep a record of past enquiries and bookings for our own reference

We do not sell or share your personal information with third parties for marketing purposes. We do not send marketing emails unless you have specifically asked us to.

How we store your information

Business email, including enquiries sent through this website, is hosted with Stackmail. Enquiry details are kept indefinitely as part of our ongoing business records, so that we can refer back to past conversations, itineraries and preferences if you get in touch again in the future.

Access to this email account is restricted to Beyond Getaways. If you would like your information removed rather than retained, contact us and we will action your request in line with your rights below.

Payments

Beyond Getaways does not currently take payment through this website. Where a payment is required for a trip, this is arranged directly with you and handled through a secure, reputable third-party payment provider. Beyond Getaways does not store your card details at any point; any payment provider used is responsible for processing your payment information in line with its own security and privacy standards.

Cookies

This website uses only the basic technical cookies necessary for it to function correctly, provided as standard by WordPress and its hosting environment. These cookies do not track you across other websites and are not used for advertising.

Your rights

Under UK data protection law, you have the right to:

• Ask what personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information, where we're not required to keep it for a legal reason
• Withdraw consent to being contacted at any time

To exercise any of these rights, contact BeyondGetaways@hotmail.com.

Third parties

We may share your trip details with third-party suppliers (such as hotels, tour operators or restaurants) only where necessary to arrange or confirm part of your itinerary, and only with your knowledge as part of the planning process.

Changes to this policy

This policy may be updated from time to time as the business grows. Any changes will be posted on this page.

Contact

If you have any questions about this privacy policy or how your information is handled, get in touch at BeyondGetaways@hotmail.com.